
Public administrations need to cope with various challenges: new regulations, an aging workforce and the need for adopting ICT. Thus, technology-enhanced learning represents a sensible option notably for rural local governments that need to keep up with such changing environments, but have limited access to training courses.
Interviews in a pre-study with rural local governments in five European countries (namely Luxembourg, Montenegro, Germany, Austria and Ireland) have shown that
- often the biggest obstacle is to include learning in the work process,
- training plans are missing and
- motivation to spend working time on learning is often low for different reasons.
Despite regular use of computer and mobile devices, there are deficiencies in communication and collaboration skills of people working in public administrations that also need to be improved in an enhanced government learning environment.