Fraunhofer Institute for Open Communication Systems
Data technologies and tools for processing administrative data: piveau® is a data management ecosystem for the public sector - for use cases relating to big data, data sharing and open data.
Challenge
Each day, public administration collects a large amount of data - the existing data pool is constantly growing, especially against the background of digital change. Up-to-date, high-quality data can form the basis for evidence-based management. With the help of systematic data processing, public administration can, for example, make knowledge more usable for policy-making. In many cases, however, this data is collected, processed and utilised both internally and externally without being targeted.
Intelligent data processing is particularly important in these areas of administrative modernisation:
- Modernisation of administrative processes: As part of the Online Access Act, many processes are being revised and digitised to a greater extent. Good data management facilitates the changeover considerably.
- Artificial intelligence: In order to relieve employees of routine tasks and, for example, to involve them more closely in advising citizens submitting applications, efforts are currently being made to automate corresponding processes with the help of AI. The better the data basis, the simpler it is to implement projects and realise potential efficiency gains.
- Open data: The current legal framework stipulates that a proportion of administrative data must be made freely available to every citizen in the form of open data.
- Smart Cities: In view of the evolution of our cities and communities into smart cities or communities, the strategic management of existing data in public administrations is also becoming increasingly important – and at the same time more demanding.
